Lubbock Power and Light along with the City of Lubbock is warning residents about door-to-door electric sales that could be conducted by electric companies.
According to LP&L and the City of Lubbock, there are no retail electric providers that are authorized to sign-up customers in Lubbock. According to a press release there are people going around door-to-door with affiliation or registration with the City of Lubbock.
Lubbock Power & Light (LP&L) is making the public aware of illegal door-to-door electric sales being conducted by electric companies and brokers with no affiliation or registration with the City of Lubbock. At this time, there are no retail electric providers authorized to sign-up customers in Lubbock. If you are a customer of LP&L and are contacted by a company - either by phone or an in-person visit at your home - stating they can sign you up for service today, be advised they are not authorized to do so and LP&L strongly recommends customers not provide them with personal information such as your current utility bill. Any customers asked to do so are encouraged to contact the Lubbock Police Department's nonemergency line at 806.775.2865 with identifying information of the unauthorized salesperson.
All registered electric providers that will participate in the future retail competitive market in Lubbock are currently going through testing and registration with the City and ERCOT. Registered providers will be listed on the approved provider list on LPandL.com once complete. LP&L anticipates completion of testing and registration of retail electric providers by late June.
Lubbock Power and Light encourages everyone to be aware of scams and unauthorized sales.