AT&T is the Worst Wireless Service Provider in the U.S.
This isn't going to be a shock to people who own iPhones . . . or to anyone who's ever tried to have a conversation with someone who owns an iPhone.
--In the issue of "Consumer Reports" that comes out today, AT&T was named the worst wireless service provider in the country. And for now, AT&T has an exclusive contract to sell the iPhone.
-AT&T was the only carrier to have a significant drop in customer satisfaction from last year. More than half of the AT&T users surveyed have an iPhone.
--Verizon usually wins these surveys, but this year they came in second. U.S. Cellular actually got the highest ratings of any national carrier.
--Sprint came in third, finishing just behind Verizon. T-Mobile came in fourth, and AT&T finished last.
--AT&T issued a response to the survey saying, quote, "We take this seriously and continually look for new ways to improve . . . our dropped call rate is within one-tenth of a percent of the industry leader. [That's one extra] call dropped in 1,000."