Starbucks Updates Policy: No Purchase, No Perks in Texas Locations

Hey, Lubbock coffee lovers—if you’re someone who loves to lounge at Starbucks without actually buying anything, you might need to find another place to loiter. Starting January 27, 2025, Starbucks is rolling out a major policy change across all its North American locations, and yes, that includes their locations right here in Texas.

Here’s the scoop:

Starbucks will now require customers to make a purchase if they want to access seating, restrooms, or Wi-Fi. That’s right—no more cozying up in their comfy chairs with your laptop for hours on end unless you’re sipping on a latte, munching on a croissant--or my favorite--the egg bites!

This new policy is a reversal of their 2018 open-door approach, which allowed non-paying individuals to use Starbucks facilities. Back then, the company emphasized inclusivity, but over the years, things got complicated. Reports of disruptive behavior—like drug use, harassment, and even panhandling—led to growing concerns about safety and comfort in stores nationwide. By 2022, Starbucks had closed 16 locations due to safety issues, prompting this latest shift in their “Coffeehouse Code of Conduct.”

So, what does this mean for you? If you’re heading to your favorite Lubbock Starbucks, make sure to grab at least a small coffee--or an order of those egg bites I love so much. While the policy is aimed at improving the in-store experience for paying customers, local managers will have the tricky job of enforcing it.

Starbucks says this move is about creating a welcoming and safe environment for everyone—including their employees. Rules against discrimination, harassment, and drug use are being reinforced as part of the updated code. And while law enforcement will only be involved in extreme cases, employees are expected to ensure everyone abides by the new guidelines.

If you’re wondering how this might affect the vibe at your local Starbucks, only time will tell. But one thing’s for sure—this change could make a trip to Starbucks a little more structured and a lot less like a college dorm.

For more details on the updated policy, you can visit Starbucks’ website or ask your friendly barista.